When You Need Support, ECMÂ² is One CALL Away! Support information and help is available from ECMÂ² for the "911 Emergency Call Manager" Software application. Contact us via email for technical support Call one of our technical support representatives at 724-519-7698 Manual/Documentation is available for download at this site (see links below) Printed manual(s) are available on request for an additional fee ($5.00 each) Our technical support is available to all registered customers and is available Monday through Friday, 9am to 5pm EST.
Before contacting one of our technical support specialists, make sure that your problem or issue isn't addressed in any of our support PDFs below: WEBSITE/ADMINISTRATION OPERATIONS Download the Call Manager Website Operations Manual: Click Here Administrator Instructions: Set Up User for a Mobile Apps: Click Here Dispatcher Instructions: Click Here MOBILE PHONE OPERATIONS Download the Andriod Phone App... Help/Operations Manual: Click Here Download the iPhone App... Help/Operations Manual: Click Here MOBILE MAP OPERATIONS Download the Windows Mobile Map... Help/Operations Manual: Click Here Download the iPad Mobile Map... Help/Operations Manual: Click Here Download the Android Mobile Map... Help/Operations Manual: Click Here STATION MANAGER OPERATIONS Download the Station Manager... Help/Operations Manual: Click Here PRIVACY/TERMS & CONDITIONS View our Privacy Policy: Click Here View our Terms and Conditions: Click Here
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